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Board Members
WorkWell is a privately held company governed by a six-member board of directors. WorkWell’s Board of Directors is composed of business leaders from diverse backgrounds and experiences who share a common vision: there is a better way to manage workers compensation “behind the factory walls” that will yield quality outcomes and provide a competitive advantage for employers.
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Craig Horton, Chairman
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Craig Horton serves as Chairman of the Board of WorkWell Systems, Inc. As Managing Director for SSDC Corp., Mr. Horton is the chief executive responsible for the growth and development of the company in its disability related coordination of benefits services. He is also Vice President of SSDC’s parent company Assurant Employee Benefits. SSDC is a leading provider of Social Security and Medicare related benefits coordination and data management services to large employer markets. Prior to SSDC, Mr. Horton was a co-founder of CORE in 1990 when he was a leader of the leveraged buyout of the company from Baxter Healthcare. He served as the President, Chief Operating Officer and member of the board of directors of CORE during its eleven years of operation as private, then public company. Mr. Horton was a key executive participant in the decision and process that led to the acquisition of CORE by Fortis, Inc. in July 2001 and served as the transition officer following its acquisition. He also served as the Fortis representative on the Washington Business Group on Health’s Employer Health and Productivity Council and is a member, sponsor and frequent speaker at other disability and productivity councils and associations including: Integrated Benefits Institute (IBI); Disability Management Employer’s Coalition (DMEC); and the National Institute of Disability Management and Research (NIDMAR). Mr. Horton received his B.A. (magna cum laude), MBA and MPH degrees from the University of California, Los Angeles.
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Gregory Hawkins
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Gregory Hawkins joined the Board of Directors at Workwell Systems in April 2001. Prior to this, Mr. Hawkins served as Chairman and Chief Executive Officer of buy.com, where he helped take the internet retailer public in February 2000. Previous experiences include eight years in senior management positions with Ingram Micro, Inc, as Senior Vice President, Global Sales, where he was responsible for overseeing the company's sales and customer program management operations. Mr. Hawkins' began his career with J. C. Penney, and also worked for GTE and Mitel Corporation. Mr. Hawkins received his BS in Business Administration from Oregon State University.
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George Metzger
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Metzger is the retired Vice President Human Resources & Benefits of Textron Inc. He has more than thirty years experience as a Human Capital practitioner with concentrations in benefits, executive compensation, labor relations, and workforce planning. Metzger was the architect of Textron’s networked integrated human resource delivery system, their pioneering efforts with account based healthcare plans, retirement plan redesign, and linking their rewards structure to their business plans.
During this twenty plus year career with Textron Metzger re-engineered the staff support functions from a decentralized multiple delivery model with redundant services and costs to a networked and leveraged integrated service delivery mode. The restructuring captured cost reductions achieved through economies of scale at the same time he was able to improve customer satisfaction with service delivery.
Textron, as a result of Metzger’s leadership, successfully introduced an enterprise account based healthcare plan which has resulted in a reduction of Textron’s per capita healthcare expense over the past five years. The cost reduction was not achieved at the cost of deteriorating global healthcare indicators or employee satisfaction with their healthcare benefits. In addition to the redesign of Textron’s healthcare delivery model, Metzger also redesigned Textron’s retirement plans transitioning from a traditional defined benefit plan design to a more contemporary floor offset design which recognizes the need to control volatility and pension expense. The results increased the appeal of the retirement plan for newly hired employees by providing a defined contribution design for shorter service employees, and retained the retention value of a defined benefit plan for career employees.
Metzger was also responsible for the redesign of Textron’s variable compensation plans. Working closely with the Textron Board of Directors, he was able to realign the compensable elements of their variable compensation programs to better align with business plans that accommodated both organic and acquisitive growth. Metzger has long been a strong voice for compensation transparency with documented and auditable governance accountabilities.
While holding various operational Human Resource positions Metzger has honed a keen awareness of the pressures of running a business which both delights the ultimate customer while maximizing the shareholders investment in the company’s human capital.
Metzger has held both operational and staff positions with Clark Equipment Company, Rockwell International and Textron Inc. He is married, the father of two children and grandfather to three granddaughters. The Metzger’s live in Franklin Tennessee.
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Doug Robinson
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Mr. Robinson is a seasoned executive with extensive experience in the Healthcare industry, bringing over 20 years of relevant industry experience, including senior roles at UnitedHealth Group, Deloitte Consulting and PriceWaterhouseCoopers.
Prior to joining WorkWell Systems, Mr. Robinson served as SVP Healthcare Transformation for UnitedHealth Group where he led the explosive growth around consumer-driven healthcare (CDH) for UHG. Prior to United, he led Deloitte Consulting’s newly formed CDH practice. From 2001-2002, Mr. Robinson served as SVP, National Practice Leader for SynHrgy, an outsourced provider of integrated HR services including Health and Welfare, Integrated Absence Management, Integrated Pension Administration, Workforce Administration and Compensation & Performance Management. From 1998-2001, as Director, Healthcare Consulting for PriceWaterhouseCoopers, Mr. Robinson sold and managed the first “full-replace” CDH engagement from inception through installation, until his division was sold to Mellon Financial. Since 1998, Mr. Robinson has been a pioneer and champion of focusing large employers in their efforts to transform their healthcare offerings from a myriad of managed-care platforms to a coordinated, consumer-centric platform. He has been instrumental in guiding some of the earliest total replacement consumer-driven healthcare efforts on behalf of several Fortune 500 employers. Mr. Robinson began his career as a Senior Account Executive for Blue Cross of Washington & Alaska.
Throughout his career, Mr. Robinson has demonstrated a strong track record of success. He holds a B.A. degree in Marketing/Public Relations and Speech Communications from Gonzaga University, Spokane, Washington where he also continues to guest lecture on healthcare economics to the undergraduate and graduate schools.
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David Ryan
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Dave Ryan has been a founding Mission Ventures Managing Partner since 1996. He has 20 years of venture capital experience focusing on early-stage information technology and service companies. Prior to Mission Ventures, beginning in 1983, he served as General Partner of Copley Venture Partners, a Boston-based venture capital firm focused on early-stage investing in information technology, business services and healthcare. Prior to Copley, Dave held positions in strategic planning, business development and plant modernization with Medusa Corp, a Midwest-based manufacturer of industrial materials. Dave holds a Bachelor's degree from Northeastern University and a Master's degree in Business Administration from Case Western Reserve University. He is currently a Director of 3E Company, BMS Reimbursement Management, dock3 and WorkWell Systems.
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Jay Stead
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Jay Stead, based in Auckland, New Zealand, is currently the Managing Director of Mokka Enterprises, a technology-oriented private investment firm focused on emerging companies. Mr. Stead is the former President & CEO of Sagebrush Corporation, an educational software company, and was also a senior executive at Reynolds and Reynolds. In addition, Mr. Stead has held key management positions with Allen-Bradley and McKinsey & Company. His career includes general management, marketing and business development roles across software, services, consulting, hardware and manufacturing sectors.
Mr. Stead holds a Bachelor of Science degree in Industrial Management from Purdue University and received a Masters in Management from Northwestern's Kellogg School of Management in 1989. Mr. Stead also serves on the board of directors for MD Online, GolfLogix, Tecnodata, and BMS Reimbursement Management. Additionally, he provides executive advisory services and serves on the board of advisors to a select group of software, services and educational businesses around the world. Jay is active in community and charitable work and is currently Chairperson for the Maungawhau School Board of Trustees.
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