10:18 pm August 8, 2018

2017 Workers’ Compensation Study Reveals Best Practices for Lowering Workplace Injury Claims

Source: WorkWell

The Workers’ Compensation Benchmarking Study from Rising Medical Solutions has released its fifth consecutive year of data — which has been crunched to reveal the definitive best practices in workplace injury prevention. Key among them is that today’s top performing claims organizations are those who invest in advanced IT tools and techniques to better manage outcomes.

Only 24% of industry payers achieve top performer status, leaving over three-fourths of claims organizations falling behind on performance. To close the gap, the study recommends these organizations equip their claims talent with the metrics-gathering tools that will boost their knowledge and abilities.

What activities differentiate the top performers from less successful organizations? Here are some of the data investments savvy companies are making:

  • Data warehouses. About half of all organizations use an online repository to integrate claims, medical bills, legal documents, case files and other vital information. The usage of “big data” among high performers is five times the rate of lower performing peers.
  • Outcome-based data. Forty-one percent of organizations leverage outcome-based systems, and top performers do so six to 10 times more than lower performers (whose systems still focus on process management).
  • Measuring medical provider performance. While not all organizations presently track these outcomes, high performers do it five times more than lower performers.
  • Predictive analytics. Although only a third of claims operations have adopted predictive modeling, top performers leverage them eight times more than lower performers. Plus, studies show that predictive technologies are growing.

As specialists in analyzing outcome data, WorkWell understands its importance and we were delighted to see this study confirm its usefulness. In fact, we start every client conversation by discussing outcome measurement for musculoskeletal injury prevention  and treatment programs. The big question—if you can’t objectively measure your program, how can you optimize results?

So how do you begin to focus your organization on an outcome-based approach?  Start with a deep dive into your own data. You’ll learn what’s working and what isn’t, and where you can best channel limited resources and dollars. Strive to get an objective measure of ROI, which helps you prioritize management initiatives.

The data can indicate how to shift your strategy from costly treatment to robust workplace injury prevention — including onsite care and ergonomic programs — to help you get ahead of claims.

If you need assistance, WorkWell can help you analyze your findings to determine the best injury protection methodology for your company’s needs. Our new data model — field tested for 5 years over 70,000 client visits — can combine your own claims data with both industry and proprietary data to identify the right mix of services for your workplace. The answer may be onsite education with offsite physical therapy services … or the current trend of onsite PT programs helmed by therapists who advise right at the work site.  And get to know your employees.

The data can show you the way. Learn more here or contact WorkWell today.

Share this:

To automatically receive tips and ideas from the WorkWell blog, follow us on: