Provider FAQ

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General Questions

Where are in-person programs held?

What if there are no trainings scheduled in my area?

If multiple courses are being offered at one time, do I need to attend all the courses?

Are there lodging recommendations for scheduled in-person sessions?

Are word processing templates included with purchase?

How far in advance is payment due to secure my spot in a training session?

What is a Qualifying Membership?

How do I know what kind of Membership my facility has?

What if my facility doesn’t have a Qualifying Membership?

I trained in the WorkWell FCE program when I worked at a different facility and now I want to take the Advanced FCE program. How does that work?

How do I order and return equipment?

How is the Mobile Unit used?

Easy Train Questions

I trained in WorkWell programs when I worked for a different facility. I am now on my own and would like to join Easy Train.

Our clinic used to be WQP members, but are not currently paying the annual renewal fee. We would like to join Easy Train.

I trained in WorkWell programs when I worked for a different facility. I am now on my own. I don’t think I want to join Easy Train, but am interested in using the online documentation software for FCE reports.

How long is the commitment to Easy Train?

How do I cancel my Easy Train membership?

What happens if I cancel my Easy Train membership?

What happens after I sign up for Easy Train?

I purchased a facility that had trained in the WorkWell programs many years ago. How does Easy Train work for me?

Our facility currently has a WQP membership with an annual renewal (Legacy WQP). We are interested in upgrading to Easy Train now, but our annual renewal isn’t due for a few more months.

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